Position Title: Universal Banker
Location: St. Augustine, FL
Department: St. Augustine Branch
Openings: One (1)
Position Overview
Barwick Banking Company is seeking a versatile and customer‑focused Universal Banker to support both teller and platform functions within the branch. This role is ideal for team members who enjoy a blend of customer service, sales support, and operational responsibilities. The Universal Banker serves as a key point of contact for customers, providing high‑quality service while ensuring accuracy, compliance, and professionalism in every interaction.
Key Responsibilities include but are not limited to:
Customer Service & Relationship Support
- Deliver exceptional service to customers in person, by phone and through digital channels.
- Assist with account inquiries, transactions, product information and issue resolution.
- Identify customer needs and make appropriate referrals for deposit accounts, loans and digital banking services.
- Support customer onboarding and promote the Bank’s products and services.
Teller & Transactional Duties
- Perform routine teller transactions accurately and efficiently.
- Maintain cash drawer accuracy and follow all cash‑handling and dual‑control procedures.
- Assist with vault operations, branch balancing and daily reconciliation tasks.
Platform & Account Servicing
- Open and maintain consumer deposit accounts in accordance with Bank policies.
- Review documentation for accuracy and compliance.
- Assist with debit card requests, online banking setup and account maintenance tasks.
Compliance & Risk Management
- Follow all Bank policies, procedures and regulatory requirements.
- Maintain awareness of fraud prevention practices and escalate suspicious activity.
- Support audit readiness and ensure adherence to operational and security standards.
Team Collaboration
- Provide backup support across teller and platform functions as needed.
- Work closely with branch leadership to support daily workflow and customer traffic.
- Contribute to a positive, team‑oriented branch environment.
Qualifications
- Minimum 1 year of banking, teller, or customer service experience preferred.
- Strong cash‑handling accuracy and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to learn and apply banking regulations, policies and procedures.
- Proficiency with banking systems, Microsoft Office and digital tools.
- Demonstrated reliability, professionalism, and commitment to customer service.
Work Environment
On‑site position at the St. Augustine, FL branch. Customer‑focused environment requiring accuracy, multitasking and strong service skills.
Why Join Barwick Banking Company
- Competitive salary and performance-based incentives.
- Comprehensive benefits package, including health, dental, vision and retirement plans.
- Opportunities for career growth within a multi-state banking organization.
- Supportive leadership and a culture centered on integrity, service and community impact.
How to Apply
Qualified candidates should submit their résumé and any supporting materials to: careers@barwickbank.com